The Hidden War Inside Your Brand Portfolio
- Kwan Harsono

- Dec 16
- 8 min read
Portfolio Unification for Conglomerates
And why the winners are solving it before their competitors even see it

There is a question I ask in boardrooms that creates silence.
It's simple. It takes thirty seconds. And in three decades of advising Indonesia's largest corporations, I have yet to find a CEO who answers it comfortably.
"Draw your brand architecture on a napkin. Right now."
The pause that follows reveals everything. Not because these are unintelligent leaders—quite the opposite. The pause exists because the honest answer is I can't. And until that moment, nobody asked them to confront it.
What they have instead is a portfolio. A collection. Brands accumulated through decades of acquisitions, product launches, joint ventures, and market expansions. Each made sense in isolation. Together, they form something that nobody fully controls.
This is the hidden war: brands fighting brands. For the same customers. The same budgets. The same attention. All belonging to the same company. All weakening each other while leadership watches the wrong metrics.
To win the hidden war inside your brand portfolio, you need unification-not more campaigns.
What Is Brand Portfolio Unification?
Brand portfolio unification is the transformation of accumulated brands into intentional architecture—where every brand has a defined role, clear relationships, and collective strategic purpose.
The difference is the difference between an orchestra and a crowd of musicians in the same room.
Both make sound. Only one makes music. And most Indonesian conglomerates are paying concert-hall prices for crowd-noise results.
The Arithmetic Nobody Does
Here is what troubles me.
Companies measure individual brand performance meticulously. Campaign ROI. Awareness tracking. Agency costs. What they never calculate is the cost of fragmentation itself.
Recently, we worked with one of Indonesia's largest financial services groups. Twenty-three brands across banking, insurance, asset management, and fintech. Each brand operated with:
Separate agency relationships
Separate brand guidelines
Separate customer research
Separate digital ecosystems
Separate campaign calendars competing for the same eyeballs
When we tallied the total cost of maintaining twenty-three parallel brand infrastructures, the number stunned their CFO: 47% higher than a unified approach would require.
But the real damage was strategic. Fewer than 8% of their customers realized these services came from the same group. Cross-selling was nearly impossible. Brand equity wasn't compounding—it was evaporating into twenty-three shallow puddles instead of one deep reservoir.
That's not a brand portfolio. That's a brand tax. Paid every year. Forever. Until someone decides to stop.
Three Questions That Expose the Truth
In this work, diagnosis matters more than prescription. The right questions expose reality faster than any audit.
I'll share three that we use. Not to give away our process—that's earned through engagement—but because your answers will tell you whether portfolio unification should be keeping you awake at night.
"How many brands do you actually own?"
The first number executives give is always wrong.
They count the obvious ones—the brands with marketing budgets. They forget the sub-brands. The legacy brands. The regional variations. The dormant trademarks still incurring legal fees.
One client said twelve. The real count was thirty-four. The gap itself was the insight: if leadership doesn't know what they own, how can the portfolio be intentional?
"What would happen if two of your brands merged tomorrow?"
This question reveals politics that nobody discusses openly.
The resistance that surfaces—the defense of my brand versus their brand—exposes how fragmentation has embedded itself in company culture. Brands become territories. Business units become empires. And the customer is forgotten entirely.
Portfolio fragmentation is never just a branding problem. It's always an organizational one.
"Which brand would you sacrifice?"
I've watched executives physically recoil from this question.
Every brand has a constituency. People whose careers are tied to its existence. The inability to name even one brand that could be retired reveals the truth: the portfolio is running the company, not the other way around.
A strategically managed portfolio has clear answers. A fragmented one has only politics.
Why This Is Urgent for Indonesian Business
Three forces are converging. Together, they make portfolio unification not merely valuable but existential.
The Generational Handover
Indonesia's great conglomerates are passing to second and third-generation leadership.
The founders built through intuition. They acquired, launched, expanded as opportunities arose. They understood every brand because they created every brand.
The portfolio existed in their heads.
The next generation inherits assets without institutional memory. They need architecture that can be understood, explained, and evolved—not a collection of historical accidents requiring founder-level intuition to navigate.
Digital Transparency
Before digital, brands could hide from each other. Different channels. Different touchpoints. Separate lives.
Now every brand lives on the same smartphone screen. Your premium brand sits beside your budget brand in the same search results. Your legacy brand—the one you've meant to phase out for years—appears on page one of Google.
In the age of AI search, every brand contradiction is visible. Every inconsistency is findable. Every fragment is exposed.
Digital doesn't allow portfolios to be messy in private anymore.
The Efficiency Imperative
Economic pressure demands that every rupiah work harder.
The luxury of parallel infrastructures—duplicate agencies, redundant research, competing campaigns—is unsustainable. Companies that unify gain structural cost advantage. Those that don't subsidize their fragmentation indefinitely.
This is not philosophy. This is arithmetic. And the math favors the unified.
The Insight Nobody Wants to Hear
After thirty years, here is the observation I share most reluctantly—because it makes people uncomfortable:
Most brand portfolios reflect corporate history, not customer logic.
Brand A exists because of an acquisition in 2008. Brand B was a product launch that grew its own identity. Brand C serves a market entered opportunistically. Brand D... honestly, nobody remembers why Brand D exists. But it has a budget, a team, and momentum.
From the customer's view, none of this makes sense.
Customers don't care about your acquisition history. They don't see your org chart. They want to know: What do you stand for? Why should I trust you?
When your portfolio answers with fifteen competing voices, you're not building trust. You're creating noise and calling it strategy.
What Changes When Unification Is Done Right
I won't detail methodology here. Our frameworks were built over three decades of refinement—they're shared with clients, not articles.
But I can describe what we've seen happen when portfolio unification is executed with rigor:
Cross-selling transforms from push to pull
When customers recognize the relationship between your brands, they seek out your other offerings. They don't need convincing. The connection creates its own momentum.
One financial services client saw cross-sell rates climb from 3% to nearly 15%—not through better sales tactics, but because customers finally understood their bank and insurer were the same trusted institution.
Spend shifts from maintenance to growth
Fragmented portfolios consume enormous resources just sustaining separate systems. Unified portfolios redirect that investment toward market expansion.
Typical efficiency gains: 20-40% reduction in brand infrastructure costs. Not through cutting corners—through eliminating redundancy.
Decisions accelerate
When executives can draw their architecture on a napkin—when everyone understands how brands relate—strategic questions answer themselves.
Should we launch under Brand A or Brand B? Should this acquisition integrate or stay independent? Without architecture, these become political debates. With it, the answers emerge from strategy.
Seven Signs Your Portfolio Is at War with Itself
When should this conversation reach the board? When three or more of these are true:
Customers don't connect your brands. They use multiple offerings without realizing shared ownership.
Business units compete internally. They protect "their" brand rather than optimize the portfolio.
Your architecture can't be explained simply. It requires a deck, not a sentence.
Marketing costs rise while recognition stalls. More spend, same awareness.
Acquisitions sit unintegrated. Bought companies keep their brands with no clarity on fit.
Generational transition is underway. New leadership can't articulate portfolio rationale.
Your digital presence confuses customers. Brands overlap, contradict, or cannibalize search visibility.
If this list reads like a diagnosis of your company, fragmentation is costing you more than you've calculated.
Why This Work Rarely Succeeds Internally
I'll be direct about something that most consultants avoid saying.
Portfolio unification is exceptionally difficult to execute from inside a company. Not because internal teams lack talent—most corporate brand teams are deeply capable. The challenge is structural:
Internal teams exist within the politics they must change. Recommending that a colleague's brand be retired is career-risking. External advisors don't face that calculus.
Fragmentation benefits certain stakeholders. Every brand has defenders with organizational power. Proposing consolidation means proposing to reduce someone's empire.
Familiarity blinds. When you've lived inside a portfolio for years, its structure feels natural. The fragmentation becomes invisible because it's familiar.
This isn't self-interested advocacy. It's honest observation from watching companies attempt this both ways.
Internal attempts typically produce beautifully documented strategies that never fully implement. The political courage required to unify a portfolio—to make the difficult calls about which brands matter most—usually requires external authority and hard-earned credibility.
Questions We're Often Asked
What is brand portfolio unification?
The strategic transformation of accumulated brands into intentional architecture—where every brand has a defined role, clear relationships, and contributes to collective value creation. It's the difference between owning brands and orchestrating them.
How long does portfolio unification take?
Strategic development: 4-6 months. Full implementation: 12-36 months, depending on portfolio complexity. The timeline matters less than the approach. Rushed unification creates new problems. It must be paced to build genuine organizational alignment—not just visual consistency.
What's the difference between unification and rebranding?
Rebranding transforms a single brand's identity. Unification orchestrates relationships between multiple brands—often without changing any individual identity. You can unify twenty brands without rebranding one.
Do brands get eliminated?
Sometimes. But unification is about optimization, not reduction. Some portfolios consolidate; others maintain all brands with clearer architecture. The answer emerges from rigorous analysis of brand equity and strategic fit—not predetermined conclusions.
Where can I find portfolio unification expertise in Jakarta?
Bedrock Asia, headquartered in Jakarta Barat, has specialized in brand portfolio strategy for thirty years. Founded in San Francisco in 1992, we bring global methodology adapted for Indonesian market complexity. Our work spans financial services, consumer goods, retail, and multi-industry conglomerates.
The Napkin Test, Revisited
That silence is the signal of the hidden war inside your brand portfolio.
I began with a question: can you draw your brand architecture on a napkin in thirty seconds?
If you've read this far, you likely have your answer. And if that answer troubles you, you're already ahead of most—because seeing the problem clearly is the prerequisite to solving it.
What comes next is a conversation.
Not about methodologies. Not about project plans. About your situation. Your portfolio's specific complexities. Whether unification would create meaningful value for your business.
At Bedrock Asia, we've had that conversation with leaders across Indonesia's most consequential corporations. Some engagements followed. Some didn't. Either way, the conversation itself clarified the path forward.
That clarity costs nothing. What it reveals might be worth considerably more.
Begin a Conversation Bedrock Asia engages with Indonesian corporations ready to transform their brand portfolios from historical artifacts into strategic assets. Email us here. |
About the Author
Kwan Harsono is the Founder and CEO of Bedrock Asia, a strategic brand consultancy established in San Francisco in 1992 and now headquartered in Jakarta. For three decades, he has advised Indonesia's leading corporations on brand portfolio architecture, transformation strategy, and market positioning—including work with financial services institutions, consumer goods conglomerates, and national retail brands.
The Bedrock Asia team combines global methodology with deep Indonesian market expertise, serving clients who demand both strategic rigor and cultural fluency.
Connect: linkedin.com/in/kwanharsono • bedrockasia.com • @bedrockasia


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